In a scathing new report released Tuesday, the auditor general found Canada Revenue Agency contact centres are repeatedly ...

A senior official working at the Canada Revenue Agency says the agency is looking to artificial intelligence and better training to help call centre agents provide more accurate answers to taxpayers.

X (formerly known as Twitter) that it was apparent the CRA was not meeting appropriate service standards for Canadians. That ...

A senior CRA official told MPs the agency is looking to roll out more 'senior and standardized' training and introduce ...

The prescribed rate will remain at 3% in the first quarter of 2026, and interest on overdue tax will remain at 7%, based on Government of Canada three-month Treasury Bill yields through October.

National Council of Canadian Muslims wants more independent oversight after watchdog questions CRA selection process ...

The year’s maximum pensionable earnings for 2026 under the Canada Pension Plan (CPP) will be $74,600, up from $71,300 in 2025 ...

More than two years after paying out $4.99 million in an allegedly bogus refund, the Canada Revenue Agency is stuck in ...

FOREIGN AFFAIRS AND INTERNATIONAL DEVELOPMENT members resume their ongoing study of Canada’s Arctic strategy with ...

Accountants across the country see this every day: rules that are burdensome, unclear and inconsistent, creating confusion ...