As we near the halfway point of the Canada Revenue Agency’s (CRA) 100-day Service Improvement Plan, launched on September 2, 2025, we want to update Canadians on our significant progress. This ...

Changes tackle the burden of phone calls and service backlogs The Canada Revenue Agency (CRA) is in the middle of a 100-day ...

CRA My Account’s Represent a Client service provides valuable information that we use in our initial investment ...

"Tax-Filer Empowerment Canada (TFEC) commends the Government of Canada for directing the Canada Revenue Agency (CRA) to significantly improve its call centre service levels. Minister François-Philippe ...

If you've been getting quarterly Canada Carbon Rebate payments, you might want to double-check your CRA account — because not everyone was supposed to get as much as they did. The Canada Revenue ...

Financial professionals are calling on the Canada Revenue Agency (CRA) to make changes to its TFSA overcontribution reporting following problems with My Account, CRA’s online platform. TFSA ...

Auditor General Karen Hogan made the recommendation in a new report released Tuesday morning. The new report found that on ...

Overcontributions to tax-free savings accounts (TFSA) continue to be a big problem for thousands of Canadians, as well as a ...

On April 19, more than 155,000 employees of the Treasury Board and Canada Revenue Agency went on strike. Strikers include around 39,000 CRA employees, putting that agency’s operations at risk for ...

The Canada Revenue Agency said on Friday it is boosting call-centre staff, extending operating hours and rolling out more help for taxpayers locked out of their online accounts, as part of a push to ...