Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

Matt Varin, higher education sales manager for CDW and moderator of the panel, opened with some statistics. According to ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Moveworks, the AI platform that powers the best places to work, today announced its partnership with Tata Consultancy Services (TCS), a leading global IT ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. CIO Justin McKenzie has been busy ...