Inc. is the voice of the American entrepreneur. We inspire, inform, and document the most fascinating people in business: the ...

Gallup’s extensive employee engagement research, which spans several decades, found that not having clear goals and expectations is one of the top five reasons employees are disengaged. Worse, it’s ...

All too often, good leadership is viewed as a more enticing and important topic than good management. People aspire to be leaders; they are trained to be managers. Many don’t even want to be referred ...

Have you ever observed how managers are too soft and nice because they are afraid their subordinates will say: “You are a bad manager?” I think it’s a common fear amongst leaders, one we rarely talk ...

Frontline employees’ close contact with customers and processes often put them in the best position to generate innovative ...