Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

CRM leaders can't scale AI impact until frontline users trust it. Here's how to shift from skepticism to success.

This internally focused approach suffers from low user adoption, poor data hygiene, and end-user work arounds that add friction to customer relationships and hinder the customer interaction tracking ...

We Are Social's Sooraj T R explains how brands can turn CRM from a transactional tool into a powerful engine for engagement ...

By DonDaddy N. KYEREMATENG The urgency to transform Insurance firms across Africa are losing time, trust and revenue to outdated systems. Manual workflows, fragmented teams and paper-based ...

Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

By taking into account a more thorough analytical download, history indicates that hot stocks and emerging themes eventually ...

Discover why Salesforce (CRM) remains a strong investment amid AI disruption fears, with robust fundamentals and promising AI ...

Key Insights Given the large stake in the stock by institutions, Salesforce's stock price might be vulnerable to ...

Unlike some other platforms, however, Attio’s AI-powered automation tools will actually save you time. The customizable ...

Resy today announced new integrations with Loyalist and Fishbowl, two leading customer relationship management (CRM) ...

Texas built a big lead but had to hold off a wild fourth-quarter rally by Vanderbilt for the key 34-31 SEC win ...