Writing an effective business letter is an important skill no matter what type of job you hold. Although business communications have become much more casual with the advent of the internet and email, ...

Whether you are writing a post-interview thank-you letter or expressing your concerns about a product or service, the format of your business letter matters. Business letters need to be professional, ...

More business communication than ever now takes place over email and instant-messaging tools, but more serious professional communication still often takes place with letters. If you need to write ...

Please note: This item is from our archives and was published in 2003. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I keep all my ...