Salesforce (CRM) is facing a proposed class action lawsuit by two authors who allege that the company used books without permission to train its AI software.

The authors claim the company trained its XGen models on nearly 200,000 pirated books, then scrubbed public disclosures.

The suit filed on behalf of writers Molly Tanzer and Jennifer Gilmore is the 11th copyright lawsuit filed by Joseph Saveri Law Firm over the use of protected works to train artificial intelligence.

The complaint cites statements from Salesforce CEO Marc Benioff, who told a Bloomberg interviewer in January 2024 that AI companies ripped off training data and that all the training data has been ...

Salesforce, the enterprise software powerhouse behind tools like Slack and Tableau, is the latest in a string of companies ...

(Reuters) -Cloud-computing firm Salesforce was hit with a proposed class action lawsuit by two authors who alleged the ...

Cloud-computing giant Salesforce is being sued by authors Molly Tanzer and Jennifer Gilmore, alleging unauthorized use of their books to train the company's AI software.

Authors sue Salesforce, claiming its AI used copyrighted books without permission — a case that could redefine fair use.

Salesforce remains the world’s most powerful customer relationship management (CRM) platform, helping organizations connect sales, marketing, service, and data on one unified system.

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Discover why Salesforce (CRM) remains a strong investment amid AI disruption fears, with robust fundamentals and promising AI ...

Early adopters like Pandora, Pepsi, and FedEx are already putting autonomous AI to work, Benioff says at Dreamforce 2025 ...