Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

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In a recent interview, rapper Soulja Boy revealed that he purposefully mistitled his song Crank That on Limewire, attributing ...

A study reveals that some T-Mobile and even military data was sent unencrypted via satellites, exposing it to anyone with the right gear.

OpenAI CEO Sam Altman said Monday that ChatGPT has reached 800 million weekly active users, marking an increase of adoption among consumers, developers, enterprises, and governments. “Today, 4 million ...

The DVLA will launch a new wave of number plates this week, with thousands of fresh registrations becoming available. The latest release will begin from 10am on Tuesday 7 October. It will include ...

This is read by an automated voice. Please report any issues or inconsistencies here. In a short-form video post, an influencer gets worked up about a television news story from California. The images ...

Treasury Secretary Scott Bessent announced Monday that he had named Social Security Commissioner Frank Bisignano to serve in a newly created CEO role at the Internal Revenue Service, raising concerns ...

Specialty provider groups reimagining call center operations use AI to automate scheduling and improve patient access without adding staff.

Frank Bisignano will run both agencies, though Treasury Secretary Scott Bessent will remain the acting IRS commissioner. The Trump administration has found its seventh leader for the Internal Revenue ...

Social Security Administration Commissioner Frank Bisignano will also take on the newly created role of Chief Executive Officer of the Internal Revenue Service, the Treasury Department announced ...

A week into the government shutdown, air traffic controller sick calls are beginning to cause delays and cancellations as a number of airport towers and control facilities don’t have enough staff to ...