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New research shows that open source ChatGPT-style AI setups can potentially route callers to the right person in a call center using natural language, without following infuriating menu choices that ...

It’s not every day you get to scam a scammer, let alone a whole call center. This video takes you through the thrilling ...

The state's employment security department is reducing call center hours to give staff more time to process the claims.

At the 13th Allianz Motor Day 2025, Allianz unveils safety gains from autonomous vehicles and calls for EU-wide actions to ...

Connecticut’s Department of Social Services call center ranks low nationally—41st for wait times and 34th for hang-ups, a Georgetown study found.

When a developer approached Saline Township, Michigan, with a proposal to turn 250 acres of farmland into a data center, the town board said no, citing opposition from residents. Then came the lawsuit ...

New research from Allianz Australia reveals nearly six in ten of surveyed Australian employees have experienced mental ...

THAT is not what I mean by "fair share" since there's no risk management. Just blind greed and FOMO. Fair share to me is ...

Oct. 17, 2025 — The U.S. Department of the Air Force announced it is accepting proposals for the development of artificial intelligence data centers . The Air Force said projects must include greater ...

Trump redoubled his efforts to end the war in Ukraine on Thursday, announcing a second meeting with Putin one day before sitting down with Zelenskyy at the White House.

DENVER (KDVR) — Facing major budget shortfalls, Denver is cutting back hours and staff for its call center that assists residents with city services and looking to leverage an artificial intelligence ...