CRM leaders can't scale AI impact until frontline users trust it. Here's how to shift from skepticism to success.

By combining claims, EHR and demographic data, machine learning models can anticipate when a member is likely to experience a ...

Many software companies have jumped at the opportunity to land their own product on the market, but this list contains five in particular that showcase how AI changes CRM for the better.

Pipeline is among the best sales CRMs because of its interface. It optimizes a clean, drag-and-drop pipeline interface that helps automate basic sales tasks. This feature frees up valuable time and ...