It is considered standard for customers to tip service workers, such as restaurant servers, taxi drivers, hair stylists, and ...

A DoorDash worker has been fired from working on the platform after a viral video of him abusing a customer was shared online. With almost 380,000 views, the video shows a man dropping off a pizza ...

A restaurant customer refused to pay a tip after being charged with 18 per cent gratuity. In a post to the End Tipping Reddit forum, a customer posted their receipt in which they were charged a ...

What's an acceptable tip for a driver who delivers a $20 pizza? A TikTok video purporting to show a DoorDash delivery driver in Texas swearing at a customer over the $5 tip she gave him has gone viral ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

Staffers at a Michigan restaurant were floored after finding a $10,000 tip left on a recent bill — and stunned to learn of the reason behind the generous gift. “Typically, we’ll see every now and then ...

It’s obvious that tipping culture has gotten out of hand, especially in the U.S. Where tipping was once an optional, nice thing to do if you received good service, it is now expected, even in very ...

The money language pit The “How are you?” ping pong game The Tricky use of humor in customer service. As a customer service consultant and training designer, one thing I help my client companies to do ...

A waiter has been slammed online for requesting a tip, despite not doing any serving. The post, titled "AITA for not tipping because my waiter didn't 'wait' on me?", shared by u/Status_Jackfruit6397, ...

Every extra click, repeated detail or delay in routing isn’t just friction—it’s a signal that a business hasn’t designed its ...