AT& T, one of the top phone carriers in the U.S., is noticing an alarming shift in customer behavior as it battles growing competition from rivals and faces controversy over its prices. In response to ...

Every extra click, repeated detail or delay in routing isn’t just friction—it’s a signal that a business hasn’t designed its ...

Automaker Ford has recalled more than 510,000 trucks, SUVs and other vehicles for multiple issues in late October, NHTSA said ...

Ford is recalling more than 1.5 million vehicles, according to the National Highway Traffic Safety Administration. For a full ...

Tata Communications partners with NiCE to transform global contact centers using AI for enhanced customer engagement and personalized experiences.

Customer data platform provider launches new AI capabilities to transform raw data into actionable insights for enterprise ...

SessionReaper vulnerability hits Magento and Adobe Commerce stores, compromising 250+ sites in one day. Hackers steal data ...

Access to reliable high-speed internet is a challenge across Montana. Wide-open spaces and low population density can make it difficult for service providers striving to bring the latest fiber optic ...

Ofcom has proposed new rules for mobile providers to follow in a bid to better protect phone users from messaging scams.

AI Marketing Cloud is built natively on Treasure Data’s Intelligent CDP and powered by AI agents to deliver real-time personalization and cross-channel orchestration at scale Qualified companies can ...

Organizations can deliver and scale exceptional customer experiences with AI, but automation only delivers full value when it's intelligently orchestrated.